Through surveys of the real estate commissions, professional standards committees, and national media the conclusion is the same: the real estate industry has become “rude.” Vendors, such as lenders and inspection companies are complaining about the demanding agents. Real estate schools are commenting about the rudeness of the students. And the consumer…is fed up! Over […]
Exceeding the Expectations of the Seller – 6 hours
Clearly the seller has complained for years about not ever hearing from their agent…until it’s time to renew the listing! However, most real estate agents have gotten the message “communication is the key.” In a survey of Home Sellers, the list of “expectations” of the sellers don’t seem out of the ordinary. However, meeting their […]
Exceeding the Expectations of the Buyer – 6 hours
Buyer Agency has brought awareness to “needs of the buyer” in the transaction. Without a buyer…there is no sale! The agents are “competing” for the good buyers across America. However, buyers are being selective when they chose the buyer’s agent. There is a difference between the buyer that works with the first agent they meet, […]
Insights: Connecting with the Multicultural Clients – 6 hours
Why pay attention to the new immigrant/multi-cultural clients? Why not just refer them to agents who are of the same nationality as the buyer or seller? The answer is easy…within years you will be out of business and it’s against the law to discriminate! Most agents tell us that they are afraid they will not […]
Effective Risk Management for the Residential Specialist – 6 hours
Errors and Omissions companies are all endorsing the concept of improved risk management in the transaction. If there were clear cut systems in place for each part of the transaction, and followed by the agents and brokerage companies, there would be far less cases pursued by the consumer against the agent. The Legal Scan that […]
