You Have 3 Seconds to Make a First Impression – 3 hours

You only have 3 seconds to make a first impression: Did you know that over 50% of the complaints filed by Sellers and Buyers against their agents claim ‘rudeness’ as the cause. Your dress, your manners, your responsiveness, and your general service standards will affect the total transaction results. It’s time to “polish” your professionalism…come […]

There is No Golden Nugget – 6 hours

It’s time for real estate agents to get back to the basics! Agents need to identify the source of their business and to accelerate their efforts in creating that business. This can be done by conceptualizing what the consumer is looking for in an agent today by sharing expectations of sellers and buyers according to […]

Negotiating with Multi-Cultural Clients – 3 hours

Not all nationalities negotiate the same. With so many new multi-cultural buyers purchasing homes today the real estate professional needs to understand how best work within the culture of the client. Some cultures NEED to negotiate…some cultures don’t believe in saying “no” so the agent may never really know what the client is thinking. This […]

Real Estate Investment Strategies – 6 hours

In today’s market there are tons of investment opportunities…especially for people with cash. 35% of all sales last year were investment properties and 25% of them were cash transactions. This course helps in analyzing the potential buyers, properties, and opportunities in this ever-changing market. A short course in investment analysis and 1031 exchanges all rolled […]

Why do I have to put my company name on MY listing posts!!

For those who occasionally get a ‘friendly reminder’ from me regarding your posts on facebook or twitter that are real estate property related or real estate services related…this blog is for you!  The main reason I decided to blog it is that I am tired of writing it repeatedly…so now it will be forever a […]

Safety Issues with Internet Policies, REALLY????

The recent murder of Ashley Oakland in West Des Moines, Iowa has really re-enforced my belief in how social media policies need to include rules/suggestions on the use of ‘locator’ software such as Foursquare.  Though in the case of Ashley, there isn’t the suggestion that it had anything to do with her murder, that may […]

Oh My! The ‘internet police’ are watching!

I was recently teaching the “When Article 12 and Web 2.0 class” in Minneapolis.  It was interesting to find that the Department of Commerce that monitors the behavior of licensees in MN have hired 3 additional full time employees to monitor the behavior of real estate agents on line!  What is also interesting is that […]

What’s In Your Social Media Policy?

People thinks that is a funny question! When I ask “why”….the response always is “Well if I HAD a Social Media Policy then I could tell you what’s in it!”  I get the same response when it comes to “What’s in Your Internet Policy?” So we combined the 2 problems into one policy and procedures […]